Mercedes Benz CLS 500 Review

5 мая 2015 | Author: | No comments yet »
Mercedes-Benz CLS 500

I recently purchased a 2006 Benz CLS 500 with 32,000 This car is a immaculate one owner car in mechanical and exterior condition. is great about the car except one big problem. At an idle (in gear or in the car sporadically rocks / shakes it’s out of tune or mis-firing. It like you are sitting in an earthquake. shaking / rocking is present 90% of the and is just plain annoying and for a very uncomfortable ride. person that has driven or in my car ask me what’s wrong with the I have had 2 independent mechanics the car and they both felt is something wrong with the and that is should not shake the way it After researching on the Internet, I several other Mercedes owners with similar I purchased the car with warranty on it and assumed the shaking would be with a simple tune up and Benz would surely it right. I assumed wrong!

I have had the car into San Diego Benz on 5 different occasions for issue and left each with no solutions to the problem. San Mercedes Benz confirmed the car out, is in excellent condition, and up to Benz specifications. San Diego Benz Team Leader Del Muro took over the and worked diligently to identify and the problem. Mark was able to and duplicate the shaking and after visits to the dealership came to the that the rocking was standard for the 113 in my car. They also me they had seen several CLS 500’s

and 113 engines with the same or even worse than my

Mercedes-Benz CLS 500

I then attempted to get Mercedes USA involved. I contacted their US Service Department and they me that their engines are not to shake and they would an appointment to have a corporate meet with me to discuss and the problem. I met with them at San Mercedes Benz on January 11, and it proved to be a total waste of my Present at the meeting was Jim Froelicher Benz USA Technical Specialist), Tom Fox Diego Mercedes Benz Manger), and Mark Del Muro Diego Mercedes Benz Leader). Jim Froelicher spent 20 with me and basically said the was normal. He also had the audacity to me that the shaking / rocking was the working to save fuel. He my feedback and Mark Del Muro’s of the shaking in my car and many other This guy insulted my intelligence and had no in addressing the problem. I left the with a bad taste in my mouth and the this guy just wanted me

to go away and drop the issue.

The issues with this are serious and unacceptable for this of car, or any Mercedes Benz for matter. If this is the standard for car and engine then this is a engine and Mercedes needs to or replace. If Mercedes Benz is not to resolve the problem then owe it to the public and the consumer to make aware of the shaking and rocking with this engine.

Mercedes-Benz CLS 500

Mercedes-Benz CLS 500
Mercedes-Benz CLS 500

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